Active Directory order Edited


Jira version: 1.8.0_40 In my JIRA server, originally set an Active Directory, providing user login.

Recently, We set up another new Active Directory, which has moved all users of the first AD to a second Active Directory. I would like to ask question: When we set jira Active Directory as the second Active Directory, the first Active Directory is closed, and when the JIRA user logs in through the second Active Directory, for example : user abc, how to make the original first Active Directory user abc , after the user login, the original data still exist? How to do user Migration?

1 answer

1 vote
Alexey Matveev Community Champion Nov 29, 2017


You do not have to do something special. If usernames are the same, then user abc from the second AD will be the same as the user from the first abc. You do not have to configure anything

What Alexey says.. but remember to reorder the user directories.

If a user with the same username exists in two directories, then the fist listed will be the one used.


User through the second Active Directory login, user abc originally created in the jira does not exist, become a new user abc, is this because uuid changes?

Alexey Matveev Community Champion Nov 29, 2017

In the Jira versions I worked with uuid did not influence on it. If username is the same then the user is the same.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot