About Assign tickets

anvesh reddy November 29, 2021

How can i know that which tickets is assigned to me in jira service desk. 

2 answers

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Kishan Sharma
Community Leader
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November 29, 2021

Hi @anvesh reddy 

If you go to Issues -> Search for Issues, type in below JQL - (replace ABC with your Service desk project key )

project = ABC and assignee = currentuser()

You can also save this as a filter for future reference. Hope this helps.

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Suvradip Paul
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November 29, 2021

Hi @anvesh reddy ,

Thanks for posting.

Are you referring to this issue as raised in JSD Server - https://jira.atlassian.com/browse/JSDSERVER-301 ? If yes, please check the latest update on 19th Feb,2021 that due to limited demand Atlassian does not have any plans to implement this in foreseeable future and in order to set expectations this is already marked as closed. 

I hope that helps. Please let me know if you are looking for anything else.

anvesh reddy November 29, 2021

I'm asking that how can i know that which tickets is assign to me in jira, if somebody assign to me.

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