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A new issue type for existing issues

Hi,

 

I created a new issue type(migration), also created a new workflow, and assigned it to an existing scheme. Now this scheme has 02 workflows; Now I want to change the type of issue in the existing issues of my project.

In the issue screen, it does not show the new issue type(migration).

An existing issue(Does not show issue type -> migration):

issue-existents.png

On the creation screen, it shows:

create-issue.png

 

Best regards

1 answer

1 accepted

1 vote
Answer accepted

Hi @ivanelson

If Migration is on a different workflow, you need to move the issue to it - rather than just editing it. Issue types are only editable via the edit screen when they use a compatible field configuration and workflow association.

To move your issue to Migration:

  • Locate the issue you want to move
  • Press More (one of the grey action buttons) and select Move
  • Keep the project the same but change the issue type
  • Follow the screens to complete the change 

^ This can be done in bulk as well via issue search and using the Tools > Bulk Change option.

Ste

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