I have created a custom text field which is mandatory. I used it in a dedicated field configuration throug field configuration scheme. This field does not belong to Create Issue screen (customized screen for this project). However, while trying to create a ticket, I am getting an error saying the custom field is a required field.
How can I avoid it. This field actually associated to a screen in the closing stage.
Thanks in advance.
If a field is mandatory, you have to enter it on issue create. It doesn't matter what screens you are using (they are just a list of fields to throw at the user at relevant times, they say nothing about field behaviour)
The trick here is
1. Find a plugin that provides a "validator" for "field is mandory" (I tend to use the one in the Jira suite utilities, but there's quite a few others)
2. Make the field optional
3. On the "close" transition, use the validator
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs