As part of the global rollout of our Atlassian environment (in use for 12000+ users through offices in over 100 countries) we've faced obvious technical challenges due to the scale and complexity of our business structure, but some big sticking points have come from unexpected areas - basic definitions that you often take for granted and when it comes to a system like Jira where some settings are system wide, deciding which one you'll go with when that choice being right or wrong depends on where your users are can cause often heated discussions and possibly even challenge usage.
Thought it might be worthwhile to other users who are starting in one location but may expect their usage to grow to pool together a list of other system wide decisions that need to be made and could impact use down the track.
What else have you needed to decide on knowing that a % of your users will have to change their default behavior/behaviour?
How have you decided which one to use?
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