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[Script Runner] Failed to create issue with script for cloning an issue

Pavan_Nayakanti

Am in process of creating a script in order to nullify a field "Fix Versions" when an issue is cloned.

here is the script i have.

def fvcf = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'Story Points'}
log.info ("Current Fix Versions value: " + issue.getCustomFieldValue(fvcf))
issue.setCustomFieldValue(fvcf, '')

And the script fails with below error.

Time (on server): Thu May 27 2021 12:58:05 GMT-0400 (Eastern Daylight Time)

The following log information was produced by this execution. Use statements like:log.info("...") to record logging information.

2021-05-27 11:58:04,701 ERROR [utils.AbstractCloneIssue]: Failed to create issue
com.atlassian.jira.exception.CreateException: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: http://confluence.atlassian.com/x/3McB
	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:588)
	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)
	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:599)
	at com.atlassian.jira.issue.IssueManager$createIssueObject$1.call(Unknown Source)
	at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:48)
	at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:113)
	at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:133)
	at com.onresolve.scriptrunner.canned.jira.utils.AbstractCloneIssue.doScript(AbstractCloneIssue.groovy:185)
	at com.onresolve.scriptrunner.canned.jira.utils.CopyIssueWithAttachments.super$2$doScript(CopyIssueWithAttachments.groovy)
	at sun.reflect.GeneratedMethodAccessor3503.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:93)
	at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:325)
	at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1212)
	at org.codehaus.groovy.runtime.ScriptBytecodeAdapter.invokeMethodOnSuperN(ScriptBytecodeAdapter.java:132)
	at com.onresolve.scriptrunner.canned.jira.utils.CopyIssueWithAttachments.doScript(CopyIssueWithAttachments.groovy:13)
	at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.CloneIssue.super$3$doScript(CloneIssue.groovy)
	at sun.reflect.GeneratedMethodAccessor3502.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:93)
	at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:325)
	at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1212)
	at org.codehaus.groovy.runtime.ScriptBytecodeAdapter.invokeMethodOnSuperN(ScriptBytecodeAdapter.java:132)
	at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.CloneIssue.doScript(CloneIssue.groovy:102)
	at com.onresolve.scriptrunner.canned.CannedScript$doScript$3.call(Unknown Source)
	at com.onresolve.scriptrunner.runner.ScriptRunnerImpl.validateAndRunCannedInternal(ScriptRunnerImpl.groovy:434)
	at sun.reflect.GeneratedMethodAccessor1461.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:210)
	at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:59)
	at com.onresolve.scriptrunner.runner.ScriptRunnerImpl.runCanned(ScriptRunnerImpl.groovy:379)
	at com.onresolve.scriptrunner.runner.ScriptRunner$runCanned.call(Unknown Source)
	at com.onresolve.scriptrunner.runner.AbstractScriptListener.run(ListenerManagerImpl.groovy:246)
	at com.onresolve.scriptrunner.runner.AbstractScriptListener$run.callCurrent(Unknown Source)
	at com.onresolve.scriptrunner.runner.IssueEventScriptListener.handleEventOrBundle(ListenerManagerImpl.groovy:360)
	at sun.reflect.GeneratedMethodAccessor961.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:93)
	at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:325)
	at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:384)
	at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1021)
	at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:69)
	at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:174)
	at com.onresolve.scriptrunner.runner.IssueEventScriptListener$_invoke_closure1.doCall(ListenerManagerImpl.groovy:323)
	at sun.reflect.GeneratedMethodAccessor3333.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:93)
	at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:325)
	at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:294)
	at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1021)
	at groovy.lang.Closure.call(Closure.java:426)
	at groovy.lang.Closure.call(Closure.java:442)
	at org.codehaus.groovy.runtime.DefaultGroovyMethods.each(DefaultGroovyMethods.java:2030)
	at org.codehaus.groovy.runtime.DefaultGroovyMethods.each(DefaultGroovyMethods.java:2015)
	at org.codehaus.groovy.runtime.DefaultGroovyMethods.each(DefaultGroovyMethods.java:2056)
	at org.codehaus.groovy.runtime.dgm$162.invoke(Unknown Source)
	at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite$PojoMetaMethodSiteNoUnwrapNoCoerce.invoke(PojoMetaMethodSite.java:274)
	at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite.call(PojoMetaMethodSite.java:56)
	at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:125)
	at com.onresolve.scriptrunner.runner.IssueEventScriptListener.invoke(ListenerManagerImpl.groovy:321)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48)
	at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107)
	at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
	at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
	at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:120)
	at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchEvent(DefaultIssueEventManager.java:111)
	at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:56)
	at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050)
	at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
	at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
	at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:506)
	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604)
	at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:125)
	at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:57)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:453)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:421)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:748)
Caused by: com.atlassian.jira.workflow.WorkflowException: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: http://confluence.atlassian.com/x/3McB
	at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:765)
	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580)
	... 87 more
Caused by: java.lang.ClassCastException: java.lang.String cannot be cast to java.lang.Double
	at com.atlassian.jira.issue.customfields.impl.NumberCFType.getDbValueFromObject(NumberCFType.java:40)
	at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:138)
	at com.atlassian.jira.issue.fields.CustomFieldImpl.createValue(CustomFieldImpl.java:729)
	at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81)
	at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050)
	at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
	at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
	at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
	... 88 more

Comments

Vikrant Yadav

Hi @Pavan_Nayakanti As per the logs, it seems that to a plugin compatiblity issue.

Failed to create issue
com.atlassian.jira.exception.CreateException: Error occurred while creating issue.
 This could be due to a plugin being incompatible with this version of JIRA.

Kindly go to Manage Apps >> Check ScriptRunner for JIRA, is it showing compatiblity error asking for update ?

Thanks

Pavan_Nayakanti

Thanks for your response.

i have "Adaptavist ScriptRunner" for JIRA running with version 5.1.6.2.

It it not showing any warning for upgrade OR compatiblity errors.

Does it strikes anything, Vikrant?

Daniel Ebers

Hi @Pavan_Nayakanti
unsure at this point if it is related to Script Runner at, the stack trace you posted gives a bit too less information about it.

Have you had the chance already to consult atlassian-jira.log if there is a more meaningful error logged?

In case you do not have access to the server's operating system you would need to check with your system administrator.

You can learn more about the places where Jira logs to here:

Useful log files in Jira
https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html

Regards,
Daniel

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