Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,374
Community Members
 
Community Events
175
Community Groups

Is it possible to automatically create a ticket in Jira from a email in configured mail box?

Hi,

We have a support mail box.
User sends e-mails to it for any issues they face.So support persons looks in to it and creates a ticket in JIRA.

We want to automate those each and every email as ticket in JIRA.
is there any way that JIRA monitors a mail box continuously and creates a ticket when ever a new email comes in to the mail box?

Thanks & regards
Pavan.

1 comment

Hi Pavan,

You can indeed setup a mail handler that will automatically pick up emails from a specified inbox and create Jira tickets from their contents:

https://confluence.atlassian.com/adminjiraserver075/creating-issues-and-comments-from-email-935391638.html

Hope this helps.

Kind regards,

Mitchell Davison

Comment

Log in or Sign up to comment