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Hi,
We have a support mail box.
User sends e-mails to it for any issues they face.So support persons looks in to it and creates a ticket in JIRA.
We want to automate those each and every email as ticket in JIRA.
is there any way that JIRA monitors a mail box continuously and creates a ticket when ever a new email comes in to the mail box?
Thanks & regards
Pavan.