Why do the rows disappear??

Frank Voss
Contributor
June 17, 2024

Whenever I update a field in the List View in JWM or Jira Software, the row just disappears. And they will keep disappearing as long as I continue to update a field. I have to refresh for everything to come back again! It is very annoying but it did not used to be this way. Makes everyone not want to update this way.  I just can not figure out how to fix it. Please help.

1 answer

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2024

Hello Frank, Good day. I am unable to reproduce this issue from our end. For example, I updated status and assignee from list view and no changed observed on view. Are you updating custom field ?. Also have you tried using different web browser ?

Frank Voss
Contributor
July 5, 2024

So you updated a field and it didn't have the line disappear? That's weird. It is somewhat annoying on our end. But it doesn't happen everytime. Thanks for your suggestions.

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