Users cannot interact with the embedded eazyBI chart in Jira dashboard

Linh Dau
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February 27, 2024

I am trying to embed an eazyBI chart into my Jira dashboard using the eazyBI gadget.

However, they cannot view or click on the chart elements to drill into the mentioned issues. They have access to Jira but do not have access to eazyBI. 

Any insights, tips, or examples would be greatly appreciated. Thank you!

1 answer

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Oskars Laganovskis
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February 28, 2024

Hi @Linh Dau ,

You might grant these users dashboard viewer role to the specific eazyBI account. 

You might grant that access role to the Jira user group instead of individual users for convenience.

Please read more about account user roles here - Account Users.


Oskars / eazyBI support

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