Tell me how you can change the creator of the request?xxxxx.jpg
You don't. The creator is a special field that was introduced a while back because it can be important to know which user entered the issue. The problem came about because JIRA has a "reporter", but people are able to change that - it's especially useful when you're entering issues on behalf of someone else. The creator is intended to capture, literally what it says, the person who physically created the issue. It should not be changed, and there's no good reason to want to change it.
Also, it's mostly a field that you don't usually use a lot. If you want to look at who asked for something (but may not be the person who created the issue), use Reporter.
You clearly have a low level of work with JIRAThe creator of the issues can be changed in database mysql or another easier way
Argh, NO
Could you please explain why you want to do this so we can guide you on using it properly?
Tell me where it is and how to change these settings in mysql? I can not understand how to work in the database
If you use the Jira Importers Plugin (JIM) to import issues, the user logged in (the one who uses the plugin to import) will be set as the "creator" of every single issue. It seems one can't do anything about that. I think that would be really a case where the ability to change the "creator" could be useful.
My problem is that we create some tickets for our users and if we change the reporter field to that user they still don't see the ticket in their queue as they are not the creator.
It would be ideal for users to be able to view the tickets that have them assigned as reporter, or be able to alter the creator.
any updates on that?
Not really, it's the wrong thing to do and hence there's no way to do it.
The ask here was based on not understanding what the creator field is for and using it for the wrong thing. The answer is to use the right field, not amend the wrong one.
This is my use-case as well.
OK, I get that, but then could users see issues where they are marked as the reporter (but created by support) as well as the ones created by themselves?
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