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time to resolution not always displaying in list view

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 4, 2017

when I run a query w/ the Time to resoultion column displayed I observe that some issues have blank in the column. However, if i open the issue in in issue view the SLA time exists.

Anyone else experience this or have any ideas?

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 31, 2022

This was an old "bug" that has been resolved.

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