Users can't see others issues

[Tomasz Bondaruk]

Hello,
I don't know why users can not see others issues even in the same project. I tried that steps 

https://confluence.atlassian.com/cloudkb/how-to-restrict-project-access-for-teams-in-jira-cloud-953142266.html

For any answer I'll be thankful.

[Jack]

Hi Tomasz, are you asking why Customer users can’t see issues reported by other Customers? If so maybe this will help:

• use Organization feature to group your Customers under organizations
• issues reported by a Customer need to be shared with other customers so that they are Request Participants

see if this article helps - adding-request-participants