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Users can't see others issues

Tomasz Bondaruk August 7, 2020

Hello,
I don't know why users can not see others issues even in the same project. I tried that steps 

https://confluence.atlassian.com/cloudkb/how-to-restrict-project-access-for-teams-in-jira-cloud-953142266.html

For any answer I'll be thankful.

1 answer

0 votes
Jack Brickey
Community Champion
August 7, 2020

Hi Tomasz, are you asking why Customer users can’t see issues reported by other Customers? If so maybe this will help:

  • use Organization feature to group your Customers under organizations
  • issues reported by a Customer need to be shared with other customers so that they are Request Participants

see if this article helps - adding-request-participants 

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