Units in SLA reports change from hours to months automatically

SupportSN January 15, 2021

Hello!

Suddnely and without any change/update in the server, the units in one of my reports in determinated project, have changed from hours to months.

I attach some images to make it clear.

Current situation:

2.png

Previous and necesary situation, same series:

3.png

I´m going crazy with this, I dont´t know to make it reappear in hours.

All the tickets for those months have times registered.

 

Thanks for your help.


Regards

 

3 answers

0 votes
Maria Barsema February 28, 2023

Not an answer. I have the same problem!

This is just weird. Why has it changed automatically, and, more importantly, why can't I set the unit of time used for the display?

0 votes
SupportSN January 25, 2021

Up ;-)

0 votes
SupportSN January 18, 2021

Hi!

Any help?

 

Thanks!

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DEPLOYMENT TYPE
SERVER
VERSION
8.7.1
TAGS
AUG Leaders

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