Hi everyone.
I am trying to make a custom field mandatory based on the value of another field. Let's see if someone can help me.
Thank you in advanced.
Hi @Lurd Rodriguez,
Welcome to the community!
While JSM doesn't have built-in support for making a field required based on another field's value, here are some options you could consider:
1. ScriptRunner for Jira:
2. Multiple Request Types (For Different Scenarios):
3. Marketplace Apps: Explore other apps that offer conditional logic for JSM forms.
I recommend ScriptRunner for flexibility and control, but multiple request types are a simpler alternative.
Hope this helps!
Hi @Lurd Rodriguez
I work at Deviniti where we provide Extension for JSM app - one of the app which allows you to achieve your goal
One of this app features is a dynamic forms. Using this one, you can build dependencies between custom fields and show then only if necessary. Otherwise, they can be hidden. It's also possible to decide whether the field is required or not based on the specific rules.
I strongly encourage you to schedule a meeting with our team using our Calendly: https://calendly.com/deviniti to see how the app works in the practive.
Best,Klaudia
https://marketplace.atlassian.com/apps/1215833/proforma-forms-checklist-for-jira?hosting=datacenter&tab=overview
There is a free version limited to 3 forms templates:
https://marketplace.atlassian.com/apps/1219499/proforma-lite-forms-checklists?hosting=datacenter&tab=overview
Ugh, of course again the need for some 3rd party app to do something that should be included in the platform to begin with....
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