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Refined - Search in confluence pop-up error Edited



We are using the Refined plugin for our on-premise Jira service management, and we encounter a problem when we are trying to set up the knowledge base search.


Basically, we have set up everything - but when a pop-up should come it gives us a browser error



If i click on the bottom of the picture where it says Open article in a new window, it works.


I tried to change the Auth mode from JSM to Confluence and back from AUth with impersonation to simple Auth, but it's not working.


I did tried with other browsers, same result/incognito.

Any other ideas?

cc: @Raj Sehmi _Refined_ 

1 answer

Hi Albert,

Could you open a ticket regarding this with our support team, over at

We've got a few ideas and troubleshooting steps to try figure out why this happens, but we're going to need some more information from your end regarding your setup - for which our support channel is probably better suited.

Best regards, Raj Sehmi (Refined)

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