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Problem with showing changes of sub-task in the parent task

Morten Dieckmann-Keden April 6, 2023

Hello,
as we are currently looking at the Data Center version of Jira service management, we are checking if it is possible to display changes that happened in subtasks in the parent task.
However, when setting an automation and working with Smart Values a problem occurs here. The goal is to show in the parent task when a sub-task ticket is set to Done.
There is still a problem here with displaying the history and showing the changes in the parent ticket that were made in the subtask.

If I write {{issue.subtasks}}, all ticket numbers of all sub-tasks are displayed.

If I write {{issue.subtask}} nothing comes up.

If I write {{issue.key}} I get the ticket number of the parent task.

Which Smart value do I have to use to show only the sub-task ticket I want to have!

Thank you in advance.

1 answer

1 vote
Benjamin
Community Leader
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April 6, 2023

HI @Morten Dieckmann-Keden ,

If you have jira automation installed, this post may make it easier to setup what you need:

 

https://community.atlassian.com/t5/Jira-Software-questions/Is-there-combined-smart-values-as-issue-parent-subtask-status/qaq-p/2215381

 

-Ben

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