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Not able to upload screenshots from macOS

Hi, I having trouble to upload screenshots to issues in jira service management. I don't get any error message. It's only showing the name of the picture with ! at the beginning and the end. At the section attachments the thumbnail is shown as usual. 

Bildschirm­foto 2022-08-04 um 09.34.42.pngGreenshot 2022-08-04 09.46.23.png

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DEPLOYMENT TYPE
SERVER
VERSION
4.20.10
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Atlassian Community Events