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How to mask a part of the email header

Teemu Tervo April 23, 2021

Is it possible to mask important details from the header? I would like to mask out, for instance IP addresses and other important matters from the header. How could I do that?

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Prince Nyeche
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April 23, 2021

What's the use case for doing such?

Teemu Tervo April 23, 2021

Customer has a strict policy with information security. They dont want to store their vulnerable information to cloud services. 

Prince Nyeche
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April 23, 2021

I don't think such feature exist on JSM cloud. Probably if you could elaborate with an example, so we could understand the importance.

Teemu Tervo April 23, 2021

Well if the email is something like this for example: "Connection problem with a laptop IP 1.2.3.4",

We would like to store only the first part (Connection problem with a laptop) and cut out the Ip 1.2.3.4 part.

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