Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,364,735
Community Members
 
Community Events
168
Community Groups

How to login as another user in JSM Data center?

I am an Admin. I want to log in as another user from my user list. can you guide me with the steps to do it in the JSM data center?

1 answer

2 votes

Hey @Shaik_Sohail ,

While on Cloud you can just hit the button on their profile (and the user is notified about it) this is not possible out of the box on DC.

On DC there area few apps that you can use to do this. I've used "User Switcher" in the past or if you have Scriptrunner installed you can also use that (thru the build-in scripts) to change your user context.

https://marketplace.atlassian.com/search?hosting=dataCenter&query=user%20switcher

It seems it was requested as a native feature but due to resource limitations it will not be implemented (https://jira.atlassian.com/browse/JRASERVER-65763)

 

If this is a one off you could just install the trial of one of those apps. However if this is a constant need you might want to try a few and invest in an app.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events