How can I integrate Jira Service desk in my web site

Luz Marina Ospina October 14, 2020

How can I integrate Jira Service desk in my web site in order that the clients can request support and registrer bugs and ishues. I need to know if is possible adquire a conultant of Jira. My company have already JIRA Service desk. 

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Arthur Mack
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October 17, 2020

@Luz Marina Ospina 

 

You can simply create a page or add to an existing page on your website links to your various requests types in JSD. Very simple to do and works great. That way you can put your own wording etc on requests as JSD has some default wording you cannot change at the moment.

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Nic Brough -Adaptavist-
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October 14, 2020

Depends on what you mean by "integrate". 

The most simple idea that springs to my mind is a proxy for part of your site - for example, you might be serving up your site on https://mysite.org, and beneath that, you then have places like https://mysite.org/docs, https://mysite.org/about, https://mysite.org/things and then https://mysite.org/jiraservicedesk

Is that the sort of thing you mean?

For consultancy, I would look towards the partners at https://partnerdirectory.atlassian.com/ (obviously, I am one of them, but I don't want to advertise, it's not what I'm here for)

Luz Marina Ospina October 19, 2020

you are right. I'm from colombia, can you speak in spanish or only English. I need configurate all JIRA service desk from the cliente report a issues to the team of service desk give him solve the issues .

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