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Hi I am getting an issue with the automation rules

Priyanka May 14, 2024

I have created the Rule for the daily stand up updates .

 

It is allowed to trigger at scheduled time but it triggers multiple times, so i have to disable the rule .

 

Please help me on fixing the issue

Screenshot 2024-05-14 at 12.48.02 PM.pngScreenshot 2024-05-14 at 12.47.51 PM.png

4 answers

4 accepted

1 vote
Answer accepted
Mohammed Aamer Khan
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May 14, 2024

Hi @Priyanka
Can you please provide screen shot of rule you have created so that I can help you with resolving your issue

Priyanka May 14, 2024

shared

Mohammed Aamer Khan
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May 14, 2024

@Priyanka

I don't see any problem with Automation, Can you please share Screen shot of Trigger item details. I have attached below for referenceTrigger item.png

Priyanka May 14, 2024

Have uploaded the screenshot for the reference

 

Priyanka May 14, 2024

Screenshot 2024-05-14 at 3.24.53 PM.png

Priyanka May 14, 2024

this is triggering on schedule time like N number of times . I just need that to trigger once and then next day.

Mohammed Aamer Khan
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May 14, 2024

Hi @Priyanka

I see that you have selected a checkbox

"Run a JQL search and execute actions for each issue in the query" 

Due to this it is executing rule for every issue. Please uncheck it. You will get desired result.

Mohammed Aamer Khan
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May 15, 2024

@Priyanka Happy to hear that. Please accept this answer so that other members with same problem can be benefitted.

Cheers,
Aamer

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Answer accepted
Priyanka May 15, 2024

 It worked Thank you  @Mohammed Aamer Khan 

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Joseph Chung Yin
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May 14, 2024

@Priyanka -

Can you confirm on what is triggering N-numbers of time?  The Slack message? 

The rule itself will only fire once at 4:30 on a daily basis based on your configuration scheduled.

Please advise.

Best, Joseph Chung Yin

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Answer accepted
Priyanka May 14, 2024

@Mohammed Aamer Khan Please find the screenshots

 

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