Error when deleting transition on workflow

Question

I get the following error message when deleting a transition or status on a workflow while viewing the workflow as a diagram; however, I am able to delete the same transition or status while viewing the workflow as text.

{ "error_code" : "0x38cf0424", "error_message" : "Bad Request" }

I am currently getting this error on all of my workflows.

Daniel Ebers · Answer

Hi @donald.hardy

although it is hard to say from the remote what the culprit could be it might be worth having a look into log files (probably with help of your System Administrator if you don't have access to the server's operation system).
This could give more insights - especially if a restart, like Carlos said, should not help.

* Useful log files in Jira
https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html

Please refer to this documentation to find out how to look into the log files.

Cheers,
Daniel

Carlos Faddul_kqcedv · Answer

@donald.hardyhave you restarted jira?

sometimes this solved when using the server version