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Error when deleting transition on workflow

I get the following error message when deleting a transition or status on a workflow while viewing the workflow as a diagram; however, I am able to delete the same transition or status while viewing the workflow as text.

{ "error_code" : "0x38cf0424", "error_message" : "Bad Request" }

I am currently getting this error on all of my workflows.

2 answers

@donald_hardyhave you restarted jira?

sometimes this solved when using the server version 

0 votes
Daniel Ebers Community Leader Jul 21, 2021

Hi @donald_hardy

although it is hard to say from the remote what the culprit could be it might be worth having a look into log files (probably with help of your System Administrator if you don't have access to the server's operation system).
This could give more insights - especially if a restart, like Carlos said, should not help.

Please refer to this documentation to find out how to look into the log files.

Cheers,
Daniel

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