Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,559,045
Community Members
 
Community Events
184
Community Groups

Error message: Could not fetch Insight objects

Hello we have recently integrated Insight into our JSM and use it to link our customers to tickets.

The strange thing is that I can't select all 58 objects from one object type. For some of them it shows me the error "Could not fetch Insight objects" although they are in the same list/object type as the others.

Does anyone know this problem?

 

Picture 1: Finds all 58 search results

2021-11-25 10_56_07-.png

Picture 2: But cant select some of them even if I just scroll down without searching it, it doest show up in the list.

Unbenannt.png

2 answers

1 accepted

5 votes
Answer accepted

This seems to be a bug. Please fix it, we would be very grateful!

Like Kevin Suter likes this

Can I please get an answer?

Following. we are also having this same error.

 

2022-07-07_10-32-30.png

Following. Same. Is this being reported or tracked anywhere else?

Like Cristian Arroyo likes this

We're also experiencing this problem right now. Is there a solution yet?

I ran into this problem and after searching I realized that my search filtering in the custom field config was on an attribute field that I had removed from my asset objects.

HAH nice find, fixed me today. Thank you

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events