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Email requests page not showing

in jira project settings, email requests options not showing, the page keeps loading.

Anyone ever faced this issue ?

 

Screenshot 2020-10-25 123840.jpg

 

1 answer

0 votes
Jack Community Leader Oct 25, 2020

Looks like a browser issue. Can you try another browser or clear you cache, quit and restart browser?

Hello Jack,

I've tried all the browsers and even different systems, now, while looking at the status of email requests through Application, it is showing that the last email was received on 24th Sep. 20. and nothing logged in processing log, when i do the test, it gets successful.

Email_Requests.jpg 

Jack Community Leader Oct 26, 2020

Any clue in the logs? Click View logs in the email screen.

Nothing appearing in logs, just the information that the connection Status is success.Screenshot 2020-10-27 093251.jpg

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