Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Email requests page not showing

Syed Sarfraz Ali October 25, 2020

in jira project settings, email requests options not showing, the page keeps loading.

Anyone ever faced this issue ?

 

Screenshot 2020-10-25 123840.jpg

 

1 answer

0 votes
Jack Brickey
Community Champion
October 25, 2020

Looks like a browser issue. Can you try another browser or clear you cache, quit and restart browser?

Syed Sarfraz Ali October 26, 2020

Hello Jack,

I've tried all the browsers and even different systems, now, while looking at the status of email requests through Application, it is showing that the last email was received on 24th Sep. 20. and nothing logged in processing log, when i do the test, it gets successful.

Email_Requests.jpg 

Jack Brickey
Community Champion
October 26, 2020

Any clue in the logs? Click View logs in the email screen.

Syed Sarfraz Ali October 26, 2020

Nothing appearing in logs, just the information that the connection Status is success.Screenshot 2020-10-27 093251.jpg

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events