We'd like to set up our email channel on Jira Help Desk however, it appears the only available protocols for this are versions of IMAP and POP--we're on a corporate network and these protocols aren't available--is there any way to use SMTP?
Atlassian Team members are employees working across the company in a wide variety of roles.
June 8, 2018 edited
Hi Eric,
Thank you for confirming.
They will need to allow IMAP or POP to use with the your mail server, since we do not currently support Exchange outside of IMAP or POP3. Have a look at the following feature requests:
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