I have a project where I create an issue. The ticket is now in Waiting for support.
My next status is: In Progress
Prior to getting to that status I have set a transition called Pick Up:
Within this transition I have setup post functions, namely: Create A Linked Issue (JSU) in another project. It creates a linked issue without any problem.
Now I am in the project where the linked issue is created. This linked issue has a Smart Checklist, the Source issue also has a Smart Checklist.
Within the workflow of the linked issue I have created a transiton which is called: Update Master:
As you can see it is a loop from In Progress to In Progress.
Within this transition I have added a post function (scriptrunner):
As far as I can see I have everything setup correctly but the post function is not updating the smart checklist of the issue uin the other project.
What am I missing?
Hi @Howard Nedd !
The problem is that “Copy field values [ScriptRunner]” does not trigger issueUpdated event. And Smart Checklist plugin listens to issueUpdated events and checks if the field Checklists was updated. Nothing was updated in your case because issueUpdated was not triggered.
Instead of adding a “Copy field values [ScriptRunner]” post function we suggest to add a “Custom script post-function [ScriptRunner]” with the following code (sorry, Atlassian doesn't allow to paste it here).
Thank you for taking the time. I added the suggested script via a custom script post function [scriptrunner] to transition within the workflow. Sadly, this is still not giving me the desired result.
Am I doing something wrong here?
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events