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Cannot access Jira application home directory - Data Center

Gleb Kartashov February 8, 2021

Cannot access Jira application home directory after fresh install of Jira Service Manager Data Center. 

-bash: cd: /var/atlassian/application-data/jira/: Access denied

I only could find info about "JIRA couldn't create the jira.home directory".This is NOT the same thing. Please don't link me here https://confluence.atlassian.com/jirakb/how-to-fix-directory-permissions-in-linux-for-jira-server-829048437.html

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Gleb Kartashov February 8, 2021

Thanks for responding. 

My OS is Ubuntu LTS and I didn't realise that by default there's no root password so you can't login as root. Fixed it now, thanks!

Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 9, 2021

That's great! 

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Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 8, 2021

Hi! 

Please, ask from your admin or person who has access on root level. 

add you rights. 

What is the output for the next commands?

ls -ltr /var/atlassian/application-data/
whoami

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