Assign a group

Question

Hi !
I would like to assign and notify a group in a jira issue. If it's possible how can i do it ?

Have a good day !

Annie@DevSamurai · Answer

Hi Kyliann, to set up notification schemes, you can follow these steps:

Step 1. Ensure you have admin permissions

Step 2. Access notification schemes:
Go to Jira Settings > System > Notification Schemes.

Step 3. Edit or Create a Scheme:
Choose an existing scheme or click Add Notification Scheme to create a new one.

Step 4. Configure Notifications:

*  For each event (like Issue Created, Updated), add a notification:* Choose Group Custom Field Value if you use a group field, or Project Role for a role that includes your group

Step 5. Save and apply the Scheme:

Associate it with the relevant project in the project settings

Step 6. Lastly, test your setup and ensure the group receives notifications.

you can find more this guide for details: https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

I hope it may help!

Kyliann · Answer

Thank you !
How can i do that with a notification schemes ?

Annie@DevSamurai · Answer

Hi @Kyliann

Welcome to the community!

Assigning an issue to a group directly in Jira is not supported because Jira allows issues to be assigned only to individual users.

However, you can notify a group by mentioning them in comments, using a group email in notification schemes, or setting up automation rules to send notifications to a group. These methods can effectively keep a group informed about issue updates