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Assign a group

Kyliann
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May 15, 2024

Hi !
I would like to assign and notify a group in a jira issue. If it's possible how can i do it ?

Have a good day !

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Annie_DevSamurai
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 15, 2024

Hi @Kyliann

Welcome to the community!

Assigning an issue to a group directly in Jira is not supported because Jira allows issues to be assigned only to individual users.

However, you can notify a group by mentioning them in comments, using a group email in notification schemes, or setting up automation rules to send notifications to a group. These methods can effectively keep a group informed about issue updates

Kyliann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 15, 2024

Thank you !
How can i do that with a notification schemes ?

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Annie_DevSamurai
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 15, 2024

Hi Kyliann, to set up notification schemes, you can follow these steps: 

Step 1. Ensure you have admin permissions


Step 2. Access notification schemes:
Go to Jira Settings > System > Notification Schemes.

Step 3. Edit or Create a Scheme:
Choose an existing scheme or click Add Notification Scheme to create a new one.


Step 4. Configure Notifications:

  •  For each event (like Issue Created, Updated), add a notification:
    • Choose Group Custom Field Value if you use a group field, or Project Role for a role that includes your group

Step 5. Save and apply the Scheme:

Associate it with the relevant project in the project settings


Step 6. Lastly, test your setup and ensure the group receives notifications.

you can find more this guide for details: https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/ 

I hope it may help!

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