in my Jira Service Project, i created a new custom field with the dropdown type in place of the radio button, so i unchecked the old custom field from the fieldscreens that i used before and replaced it with the new custom field. Now i get the following problem:
How can i fix this problem!
that's what i am trying to do, adding this field to the forms, but when i cllick the edit button on the request forms, i get this error on a blank page, not possible to add something. In addition a video about the issue.
@Rachid AmajoudI know I saw the video : this makes it the wrong custom field because it is required when you deleted it. Now i am wondering how you could do it from Database clear record of the old one, but we don't know custom_field Id.
Could your recover you Jira instance from back_up ?
@Rachid AmajoudThis is a community, you might need to wait and see may be some one has an answer to your problem which i can not figure out at the moment, in as much as i will love to help but i am at place of work now and if its really critical for you to fix this then please you should highly consider atlassian support .
I wish you best of luck.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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