multiple project, multiple right.

Dear All, 

I have now a issue for my Service desk projects.

My situation:

  • Project 1
  • Project 2

Customers:

  • Customer 1 for project 1
  • Customer 2 for project 2

When Customer 2 logon on the Service portal. she sees also Project 1 and 2. How can I fix thats Project 1 is not visible 

 

2 answers

1 vote

Hey Tim,

Please take a look on this guide from our Knowledge Base. It will help you to proper setup permissions for your SD projects. smile

 

-- Arthur Gonçalves

0 votes
Paulo Hennig Atlassian Team May 19, 2015

Hello Tim,

Probably they (Customer 1 and 2) have the same permission for your Service Desk projects, this guide should give you a better clarification about that

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