So I've been fighting with this for about a day and can't see how you would set this up. I converted a project to a service thinking this was going to be the way to do it but I think I've messed things up now. What is generally used as standard practice for handing issues off to a developer from a service desk module. I've been reading around and am not seeing how this should work...
so then for my next question, we're at 3 service desk agents right now and I guess that means we need to goto 4 now. With that being said, does that mean the cost of all 4 agents is now $25/month or is it the first 3 are 10 and the 4th is 25?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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