how can i create issues with non sequential issue key

we want to import tkts from another system and keep the original tkt number as part of jira issue key number. is it possible?


1 answer

0 vote

Not as the key on the Jira issue.

The CSV import is sequential, so if your external system has (say) ABC-123, ABC-125 and ABC-126, you could import 4 lines of CSV - plug the hole at ABC-124 with a dummy issue and delete it later. But bear in mind your project key will need to conform to Jira standards.

Most people doing imports have a text field for catching the original issue trackers unique id as well though.

due to the issues must be created by email, we decided, left this topic and move to another type of solution on Jira.

thx for your time and sorry the dealy on my answer

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,006 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you