how can i create issues with non sequential issue key

we want to import tkts from another system and keep the original tkt number as part of jira issue key number. is it possible?

thx

1 answer

0 vote

Not as the key on the Jira issue.

The CSV import is sequential, so if your external system has (say) ABC-123, ABC-125 and ABC-126, you could import 4 lines of CSV - plug the hole at ABC-124 with a dummy issue and delete it later. But bear in mind your project key will need to conform to Jira standards.

Most people doing imports have a text field for catching the original issue trackers unique id as well though.

due to the issues must be created by email, we decided, left this topic and move to another type of solution on Jira.

thx for your time and sorry the dealy on my answer

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

795 views 5 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you