Hoping you can help us solve this one:
We're using JSD on server without the portal. We've been sending and receiving customer communications just fine (we built our own file uploader in AWS to transport files after running into the known JSD limitations with attachments).
We recently had a customer respond with an .eml file that didn't pull into the Jira ticket. So, now I'm looking for a list of all non-supported files types for JSD. What CAN'T the system accept when a customer responds?
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event