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Unknown Error

Member A -Team IC- July 18, 2019

Screenshot from 2019-07-19 09-29-34.png

When I configured the database to use postgresql the first time, it worked fine. However, it reverted back to h2 database for some reason. Then I used config.sh to configure the database to postgresql again. But upon starting up service desk using ./start-jira.sh, it prompted me to set up application properties again?! After pasting my license, there is an unknown error.. please advice what do I do. I bought the $10 to try developing and faced so much issues since.

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Thomas Deiler
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 19, 2019

Dear @Member A -Team IC- ,

what's shown in the log?

So long

Thomas

Member A -Team IC- July 19, 2019

I think it was some issue with the existing instance being stored in my db, but somehow reconfiguring it led jira to "re-setup" the properties and led to an error as the db was trying to initalize the new instance when it was already populated with the old instance. I uninstalled the jira service desk (hence no longer possess the logs) and restarted everything, with the proper configuration set in place. It is working fine now.

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