nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Time to SLA database schema

Gleb Kartashov

Hi! Can I please get a detailed database schema for Time to SLA plugin? Need to find "Overdue duration field" table. Thanks!

Found this article:

https://confluence.snapbytes.com/display/TTS/Using+SLA+data+stored+in+database

which doesn't display all fields. Didn't help much

Accepted answers

All comments

Gökçe Gürsel {Appfire}

Hi Gleb,

Thanks for your question. If you open a support ticket through this link , we will gladly help you.

Have a nice day.

Ming P

why I could not find this table in my jira database? My jira version is 8.5.

Gökçe Gürsel {Appfire}

Hi Ming,

Could you give me a bit more information about your use case? What information do you exactly need from the TTS database tables? You can also open a support ticket in our customer portal to discuss this in detail.

BR,

Gökçe

mirunadriana

Hello @Gökçe Gürsel {Appfire} ,

I want to add a new calendar in TTS Calendars, and I want to find this table in our database. Do you have any idea what's the name of this table?

Thank you!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-service-desk

jira-service-desk-server

time-to-sla