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Security schema

I'm an system analyst in my company and I'm configuring the Jira Service Desk.

I have a question about the security schema.

It's possible to add an security schema to a request type?

We likely to add a request type to program the employees demission, and just the agents and the requester can see this type.

How do I do this?

1 answer

0 votes

Hi there,

For request type is not possible, however, you can do this for issue type.

As you can check in the below question, the steps to do it are simple and you have a few options to achieve this.

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