I've a problem with a scripted Behaviour which works in JIRA software, but not in Service Desk.
Although I've mapped it to the Service Desk project (see attachment).
The Behaviour should set the Metric ID mandatory if for component field "Update metric" is entered, otherwise it should be optional.
Thanks for help.
We've recently fixed some issues with Behaviour mapping. Without knowing the versions you are using, this is sounding similar to this: https://productsupport.adaptavist.com/browse/SRJIRA-3377
Please check against the repro steps and see if that matches your versions and experience.
Adaptavist Product Support
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