We set up a SLA that should stop on a comment for a Service desk customer.
This does not work and we do not have a clue why (Service targets are disabled [Ziel] in the screenshot. But even with targets defined it is not working).
When a issue is created the corresponding SLA time is started correctly. So I assume the Targets are ok.
Thanks in advance & best regards,
Confluence Server 6.0.2
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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