Our company is currently changing our main system to Office 365. As the IT manager, I want to measure how many tickets a department opens because of this migration. I created a migration ticket for each department and am linking the tickets they open regarding the migration to that ticket. I would like to know if there is a report or dashboard that I can use to quickly see how many tickets are linked to the parent migration ticket.
I beleive to do what you want based on your "linked issue" approach you will need a plugin like Scriptrunner or JTricks. However, consider a different cleaner (?) approach:
IMO any of the above a cleaner solution than linking. Then you can absolutely track the details you want via a Dashboard gadget(s). You will want to create a filter that captures all of these issues (example below). I would suggest a Pie Chart and maybe a 2D chart.
hope this helps.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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