Error Message: Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "Connection reset" Check out our troubleshooting docs for help resolving the issue. Suggestions?
I verified that JIRA can communicate to the mail server because I am able to add agents via the email system. I'm wondering if this has anything to do with my company requiring both the domain and the password for authentication. When setting up the JIRA Service Desk email channel it only prompts me for email address and password.
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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