JSD Permission Scheme error when removing delete permission from agents

Why is "Delete Issues" permission mandatory (recommended) on a Service Desk Project?

Screen Shot 2015-06-17 at 8.43.15 AM.png

We'd like to prevent SD agents from accidentally (or on purpose) deleting issues and allow this only to another special role. 

1 answer

This widget could not be displayed.

Hi

I believe that this relates to https://jira.atlassian.com/browse/JSD-1969

It would be appreciated if you could add any further details to this issue, and consider voting / watching it to be informed when updates occur, and to know when it is being worked on.

Regards

Matt

JIRA Service Desk developer

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

10,040 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you