JSD Permission Scheme error when removing delete permission from agents

Why is "Delete Issues" permission mandatory (recommended) on a Service Desk Project?

Screen Shot 2015-06-17 at 8.43.15 AM.png

We'd like to prevent SD agents from accidentally (or on purpose) deleting issues and allow this only to another special role. 

1 answer

Hi

I believe that this relates to https://jira.atlassian.com/browse/JSD-1969

It would be appreciated if you could add any further details to this issue, and consider voting / watching it to be informed when updates occur, and to know when it is being worked on.

Regards

Matt

JIRA Service Desk developer

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,007 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot