JSD Permission Scheme error when removing delete permission from agents

Why is "Delete Issues" permission mandatory (recommended) on a Service Desk Project?

Screen Shot 2015-06-17 at 8.43.15 AM.png

We'd like to prevent SD agents from accidentally (or on purpose) deleting issues and allow this only to another special role. 

1 answer


I believe that this relates to https://jira.atlassian.com/browse/JSD-1969

It would be appreciated if you could add any further details to this issue, and consider voting / watching it to be informed when updates occur, and to know when it is being worked on.



JIRA Service Desk developer

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