We want a custom field Hostname to capture Server/ PC name on which issue is reported in ticket - we need it to be a lookup field where information can be daily feed in from Asset CMDB. Users can search for the host and select it from list - how this is possible in JIRA ServiceDesk
if you already have DB as CMDB you can use nFeed plugin (https://marketplace.atlassian.com/apps/23337/elements-connect-formerly-nfeed?hosting=datacenter&tab=overview)
Or if you don't have CMDB or if you want have it all in Jira then you can use Insight as CMDB in Jira (https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=datacenter&tab=overview)
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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