Fire Custom Email when User is:


(disclosure:  I'm very new to scripting, I took a C++ class about 8 years ago)


I'm trying to fire a custom email via scriptrunner when the reporter is "Remote User".  What script would i use for this?


I cobbled together a condition script :

import com.atlassian.jira.component.ComponentAccessor

def userManager = ComponentAccessor.getUserManager()
issue.reporter == "Remote User"


But it always resolves as false, so i must be doing something very wrong.


Thank you

3 answers

This widget could not be displayed.

I think you just want: == "username"

for the condition. If you want to compare the full name, which is not really advisable, you could use:

currentUser.displayName == "Mr. A User"
This widget could not be displayed.

Hi Jared,

How about you try using this script in your condition

import com.atlassian.jira.ComponentManager
def username = ComponentManager.instance.userUtil.getUserObject("jirausername")
issue.reporter == "username"


This widget could not be displayed.

Hi Jamie,

Both suggestions return "Cannot get property 'name'(or displayName) on null object"

Hi Taha,

Returns a "The condition evaluated to false"

Thank you for the suggestions!!!


Would it be possible to have a condition that evaluates to true if a custom field has changed?  The field in question will only ever have a value if the email sender does not have a JIRA account.

I'm not sure what the context of your question is, can you attach a screen-cap showing the configuration.

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