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Export filter with custom field value

eperi May 6, 2019

I have created a filter in Service Desk and want to export it to Excel. The "Custom Field" Organizations should also be displayed. In the Excel list, however, the value displayed is not the name from the field, instead it is a digit. Can't I transfer the value from a Custom Field to the Excel list?

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Alexander Bondarev
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May 6, 2019

Yes, it is known problem : 

JSDSERVER-5655; 

JSDCLOUD-5600

Look throught this question and answers for it.

eperi May 6, 2019

Thank you! That helps!

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