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Email Notification - Customize

Shanmugaraja Apparaj
Contributor
December 31, 2019

Hello 

Need help in Email notification. Can we customize the email notification (agents receive ) where they can see the description etc. 

Thanks in advance. 

 

1 answer

0 votes
Jack Brickey
Community Champion
December 31, 2019

I wonder if this is a duplicate post? Agent-Notification-to-Include-Issue-details-Contact-information 

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