We have several service desks set up and one of them has stopped transitioning from waiting for customer to Waiting for support.
I have verified all the properties are correct, workflow and transition. Any iidea what else might have caused this to stop working? We do have automation running but it is on all the service desks and this is the only one that is not working.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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