We have several service desks set up and one of them has stopped transitioning from waiting for customer to Waiting for support.
I have verified all the properties are correct, workflow and transition. Any iidea what else might have caused this to stop working? We do have automation running but it is on all the service desks and this is the only one that is not working.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot