JIRA gadgets and JIRA Service Desk reports are quite basic. You can create filters and add those to gadgets as Daniel says, but you will need to change the filter itself every time you want to see the report for a different period as these reports don't have start-time/end-time parameters (basically no run-time parameters at all).
For much more flexible reports, have a look at eazyBI addon:
Wth this addon, you can create a report you mentioned with a few clicks.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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