Conditional Automatic Ticket Assignment

in automation, in the WHEN condition I need to be able to define longer time periods for notifications, since only 60 and 30 minutes appear. From where can you change these options?

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1 answer

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Susan Hauth Community Champion Sep 28, 2017

Hi Angela,

Unfortunately that is not currently available.  But please vote and watch for JSDSERVER-2003

Please mark answered if satisfied.

Susan

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