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Cant create User

I have a 3 Agents License in JIRA. I have deleted one user so I now have just 2 Agents (admin and Sysadmin - btw. do they count as Agents?). When trying to set up a new Agent and I fill in Name and email under User Mangement, nothing habens. The new Agent is not shown and he doesnt et an Invitation to be Agent either. This question is in reference to Atlassian Documentation: Add, edit and remove users

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Resolved. Editing exiting customer giving him acces to JIRA works fine.

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