In general the automation works with Issues created by Jira like Service request, but I did add a new Issue type - IT Help, same workflow, same screen, but it doesn't work with the new Issue type.
ITSM-131 - Issue type: Service request
ITSM-133 - Issue type: IT Help
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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